Shipping & Returns
Shipping
We currently ship across the U.S. and Canada.
We currently ship across the U.S. and Canada.
- Standard Shipping: 5–7 business days
- Express Shipping: 2–3 business days (available at checkout)
- You’ll receive tracking information via email as soon as your order ships.
Please note that due to the handcrafted nature of our pieces and small-batch production, there may be occasional delays. We’ll always keep you informed.
Returns
We want you to love your Nami piece. If you’re not fully satisfied, we offer returns on eligible items.
- Returns must be initiated within 14 days of delivery.
- Items must be unworn, unwashed, and in original condition with tags attached.
- To start a return, please email us at hello@shopatnami.com.
We currently do not accept returns on:
• Sale items
• Sale items
Exchanges
If you’d like a different size or style, please initiate a return and place a new order. This helps ensure availability due to our limited runs.
